Not long ago, the sky seemed like it was falling. The Dow dropped to an annual low of 6,547 and the media was forecasting more and more gloom. And those familiar with the venture world were saying that funding was near impossible.
Fortunately, at that same time, the optimists were saying that it was a great time to start or grow a company. And even get funding.
And they were right!
In fact, according to the newest released study by the Center for Venture Research, in the first half of 2009, 140,200 private angel investors funded new and growing companies.
Now, I want to let you in on an extremely important fact -- well less than 1% of these private angel investors are on any sort of list of angel investors that anyone might be trying to sell you.
In fact, most of these 140,200 individuals didn't even consider themselves to be angel investors. But, when discovered and approached correctly, they have the means and ability to invest, and do! (the key is having the knowledge to find and contact them correctly)
So, never listen to the naysayers - that is your first job as an entrepreneur. And realize that if you need funding to achieve your goals, it IS out there.
Most of the rally has been driven by widespread inflation fears, which in turn are driven by the massive and unprecedented deficits that most of the major industrial governments (save China, of course) seem committed to running for as far as the eye can see.
Gold - say the wise men - is the ideal inflation hedge, which of course is another way of saying that it is the ideal hedge against governments acting badly and confiscating the well-earned wealth of its productive citizens.
Now I would never begrudge anyone that likes betting against government as an investment strategy, but by golly if there ever was an investment that just outright appeals to the uninformed (and those who prey on them), it is gold.
Let's take a step back here, folks, and think a bit about the word "investing," defined by Webster's as "the active redirection of resources/assets to creating benefits in the future."
Now can someone please explain to me how an asset that doesn't yield or produce ANYTHING, and costs money to store, could possibly be considered an investment?
The answer, quite simply, is that gold isn't an investment. Gold, as jewelry or decoration, or accoutrement, is beautiful. Gold as investment is a cult.
A cult of negativity and pessimism, to be more precise. And one in which it would be funny if it is wasn't so sad how many of the older generation in this great country of ours are caught up.
Spend a little time amongst the retired set talking about both investing and the future of America and the amount of fear, negativity, and of an all-consuming mindset of concern for one's own hide and to heck with everyone else falls somewhere between depressing and appalling.
And as for the hucksters that play on these fears - convincing Grandma and Grandpa that Obama is leading us down the path of Communism so better to take all of your money and not just buy gold but also bury it in your backyard - well there is a special corner reserved down under for these folks.
A particularly galling trick of the gold huckster industry (coming to a talk radio or billboard ad near you) is to first promote with great fury their "sky is falling" shtick, then suggest that the only solution is not to just buy gold (that would be bad enough), but to buy gold COINS versus the bullion itself (or far more efficiently, a gold ETF like State Street's Gold Spider (NYSE: GLD)).
What they don't tell you is that they mark these coins up as much as 30% - making almost as much money for themselves as the Pirates of old. And oh yes, if gold bullion and coins were regulated investment assets as they should be, they would call that amount of markup a crime.
How About Actually Investing?
Now let's look at the polar opposite of investing in gold - namely investing in the most productive, most effective, most wealth-building sector of our economy.
I am talking of course about investing in the modern-day action heroes that are the world's entrepreneurs. The men and women who right now are starting and building the Googles, the LinkedIns, the Facebooks, the Twitters, the Apples, the Microsofts, the Amazons, of the next 20 years.
They are passionately at work at the new and young companies where the ideas are freshest, where the work ethic is most profound, and where the innovation breakthroughs are most world-changing.
And unlike investors in gold, who have gotten a negative long-term return since 1980 (on an inflation adjusted-basis, gold's $599/ounce price peak in 1981 price translates in today's $ to $1,417/ounce, investors in entrepreneurial and small companies have killed it - earning a whopping 21.4% annually during that same time frame.
So this holiday season, buy that special someone a gold necklace, or earrings, or bracelet, or gold-plated watch, for sure.
But if you want to give yourself a gift, hang up on the gold hucksters and instead find and back the entrepreneurs in your midst.
They will TRULY be the gift that keeps on giving.
Have you ever driven somewhere, gotten there, and forgot about the last minutes of the drive? You know that you were driving. But your mind must have been somewhere else, since you can't really remember the turns you made, the lights you stopped at, etc.
But, I'll bet that never happens to you when you're lost. When lost, your brain is working overtime to figure out what to do next.
When I recently interviewed Dr. Neale Martin, he explained that the difference in the two situations has to do with which part of your brain you were mostly using. When going on a routine drive, perhaps from home to work or vice-versa, you primarily use your subconscious or habitual mind. But when you are lost, or on the phone while driving, you primarily use your conscious or executive mind.
Importantly, as Dr. Martin lays out in his book "Habit: The 95% of Behavior Marketers Ignore," your subconscious or habitual mind controls the vast majority of human behavior.
For example, when you reach for a carton of milk from the supermarket, do you really think that much about it? Do you compare the different brands of milk and think "maybe today I'll try something new?" Or do you simply pick the same carton of milk you chose last time, and the time before, and the time before. Most of us do the latter.
Understanding these habits is critical to entrepreneurs who want to effectively market their products and services. For instance, once you sell a product or service, you should focus on ways to get the customer to buy again and again from you. According to Dr. Martin, once they buy seven times from you, buying from you becomes habit.
And so they buy again, and again and again. Until you do something like raise your prices or interrupt their service, which causes their executive mind to kick in and consider alternatives.
Likewise, when marketing a new product, you must leverage consumer behavior marketing techniques. Specifically, you need to make sure that your new product jives with people's habits. For example, if people are used to doing something one way, asking them to do it another way, even if that way is better, is oftentimes difficult. Entrepreneurs must make adopting their products and services as easy as possible and ensure that they don't contrast sharply to consumers' habits.
So, the next time you are driving and forget where you are or what you are doing, know that you don't have a Swiss cheese brain. Rather, you are so used to what you are doing that you're relying on your habitual mind. And remember, as a marketer, you must realize that your customers are also frequently using their habitual minds when making buying decisions. So, figure out ways to make buying your company's products and services their habit.
Dr. Martin made tons of great additional points that entrepreneurs can use immediately to become more effective marketers. Specifically, Dr. Martin revealed some great marketing insight and ideas including:
* The key link between emotions and decision-making, and how to leverage this
* How to dislodge customer habits
* The reason why Word of Mouth marketing is so successful
* The importance of getting feedback and the best place to get it
To hear a short clip of the interview, click the blue triangle on the player below:
Growthink University members can download the full interview here: http://www.growthinkuniversity.com/members/378.cfm
When Jay Turo and I founded Growthink a decade ago, we each had a ton of responsibilities.
We had to find new clients, serve clients, develop our website, answer incoming phone calls, manage the books, pay receivables, negotiate partnerships, and so on and so on.
Like other successful entrepreneurs, as we grew our company, we knew we had to hire great people. There is no way that Jay and I could have possibly managed everything the company had to accomplish.
In fact, according to management guru Peter Drucker, an entrepreneur must narrow their role as they grow their organizations. The entrepreneur must focus on the areas that provide the most value to the organization, and delegate the rest.
Yes, your ability to determine what to delegate and to delegate to the right people is the only way to grow a successful company. As author Jim Collins states, "the most important decisions that business people make are not 'what' decisions, but 'who' decisions." That is, determining "who" should do the work is absolutely essential to the work getting done right, and the company being successful.
As a result, it's no coincidence that new ventures succeed, or fail, based on the quality of people they hire. It's no coincidence that Apple was so successful with a key early employee like Guy Kawasaki. Or that PayPal was so successful with Steve Chen, Chad Hurley and Jawed Karim as key early employees? (Steve, Chad and Jawed would later found YouTube.)
Simply put, your ability to hire the right people is absolutely critical to your success as an entrepreneur.
In order to teach you how to hire like an expert, I interviewed Dr. Geoff Smart. Dr. Smart is the Chairman & CEO of ghSMART, which helps companies and investors identify the right people to hire to ensure that they can achieve success. He is also the co-author of the current New York Times Bestseller "Who: The A Method for Hiring."
Interestingly, part of his research in conducting his book was interviewing more than 20 billionaires and 60 CEOs, investors, and other thought leaders, so Dr. Smart was able to learn real-world methodologies that allow entrepreneurs like you to hire with precision.
During our interview, Dr. Smart gave tons of actionable information. Some of the highlights included:
1) Tap referrals when seeking new employees: 77% of successful hires come through referrals. That is, by asking your employees and advisors/friends/colleagues who they know that could be "rock stars" in the open position, you can find great talent.
2) Don't just create a job description. Rather than simply creating a job description for your open position, create a "scorecard." Among other things, this scorecard should focus on the desired outcome of the employee. For example, rather than saying that the employee will be responsible for calling on prospects in Indiana, the scorecard must include numeric sales and prospecting goals (e.g., must make 10 to 15 sales calls/day and close $250,000 worth of sales each quarter). Importantly, entrepreneurs should also use the scorecard to judge employee performance after hiring them.
3) Probe in your interviews. Most interviews don't unmask the real information and insight you need to make quality hiring decisions. For example, if a salesperson said they generated $2 million in sales in their last job, it might seem very impressive. But, only by asking the three "P" questions can you really tell if it was. These questions include how the $2 million compared to the Previous year's sales in that territory, how the $2 million compared to the Planned amount of sales, and how the $2 million compared to sales by the individual's Peers.
Dr. Smart made tons of great additional points that entrepreneurs can use immediately to start building stronger teams and achieve more success. In fact, we are in the process of hiring more customer support staff for Growthink University, and will be employing his techniques immediately.
To hear a short clip of the interview, click the blue triangle on the player below:
Growthink University members can download the full interview here: http://www.growthinkuniversity.com/members/376.cfm
And finally, let's give thanks. Iam not proud of it, but I am still addicted to reading the Sunday NewYork Times. And what a tale of woe it is. And while I know the #1 ruleof modern media - "if it bleeds, it leads," please just stop.
Betweenthe dire talk of global warming, global terrorism, and global finance,if you don't catch yourself you can't help but feel sorry for not justyou, but for all of humanity.
It is 99% bunk. The world has NEVER offered more opportunities for a larger percentage of us tolive affluent lives, to do self-expressive, remunerative work, and tobe amazed daily by the wonders of modern technology and entertainment than it does right now.Be grateful for all that and more.
Happy Thanksgiving to all. May your holiday be blessed withthe rewards of hard work, of breaking bread with family and friends newand old, and with an attitude of gratitude for the bounties the futurewill most definitely hold.
At Growthink, our mission is "to serve the world's entrepreneurs." When I share this with folks, they often come back to me with "Who are these entrepreneurs that are your mission to serve?" Touché.
So who is and who isn't an entrepreneur?
I like Professor Arthur O'Sullivan's definition, from "Economics: Principles in Action" the best - "An entrepreneur is a person who has possession of an new enterprise, venture or idea, and assumes significant accountability for the inherent risks and the outcome. He or she is an ambitious leader who combines land, labor, and capital to often create and market new goods or services."
Wow, this is good. Let's list out individuals that obviously fit this description. Then, let's dig deeper and talk about those who may not label themselves (nor may society) as entrepreneurs but by golly per Professor O'Sullivan's definition above they certainly are:
First, the "obvious" entrepreneurs:
Individuals STARTING New Companies. New companies, startups of all shapes and forms, across all industries, all around the world. The classic "man (or woman) with a plan" entrepreneur.
In the U.S. alone, this represents the more than 6 million new businesses started every year, and the many, many millions more contemplated. The figure worldwide is a BIG multiple of this.
Thank heavens for all of them - according to a famous M.I.T study new business starts account for more than 2/3 of all net new job creation. Especially as by far the biggest economic issue facing America (and the world, for that matter) is job creation, these entrepreneurs truly hold the key to our nation's and the world's long-term prosperity more than any other group.
Individuals LEADING Small Companies. Per that M.I.T study, the other 1/3 of net new job creation comes from the so-called "gazelles," - rapidly growing, emerging companies. The most common statistical definition of these are the 641,000 U.S. firms with between 20 to 1,000 employees. They, along with startups, account for more than 62% of all private sector employment.
Anyone that has spent even a day at a gazelle can literally breathe the entrepreneurship in the air. The best of them are led by deeply ambitious men and women walking the talk of American business. The President, in his inaugural speech, described them best:
"Rather, it has been the risk-takers, the doers, the makers of things - some celebrated, but more often, men and women obscure in their labour, who have carried us up the long, rugged path towards prosperity and freedom."
Let us hope he and our Washington leaders think often of these inspirationally hard-working folks when crafting governmental policy in the months and years to come.
Now very importantly, not all small business people are entrepreneurs. The key phrase in Professor O'Sullivan's definition when evaluating whether one is, or is not, is ambitious leader.
All of us know small business men and women - that while certainly possessing of many wonderful attributes - for whom it would be a big stretch to describe them as "ambitious leaders."
To best illustrate, I suggest you attend a meeting of your local chamber of commerce and hear how much of the debate is focused on problems and grievances versus vision and possibility. Sad, but true.
The "Non-obvious" Entrepreneurs
I find the startup and small business entrepreneurs worthy of great praise and respect. In some ways, I am even MORE impressed with those that demonstrate strong, ambitious, principled entrepreneurial leadership in the contexts of bureaucracy, politics, and vexing social challenges.
Here are a few:
Individuals that are Accountable for Change and Growth at BIG companies. Into this category falls Executives like General Motor's Interim CEO Fritz Henderson. Now I know that GM maybe the last company that comes to mind when one thinks of entrepreneurship. But given the beyond monumental challenges of making that elephant dance, Mr. Henderson certainly meets the criteria (whether he will make the grade only time will tell). He is certainly an ambitious leader with very, very significant accountability for risks and outcomes - huge taxpayer subsidies, tens of thousands of manufacturing jobs, American pride, etc. And his success will depend on his ability to lead GM to "combine labor, and capital to create and market new goods and services." Yes, if Mr. Henderson is to succeed at GM, he will only do so by walking, talking, and quacking like an entrepreneur.
Individuals With Leadership and Change Responsibility in Organizations of All Types. The challenges of leadership and accountability exist in ANY organization taking on meaningful and challenging objectives.
Bono, arguably the world's best known philanthropic celebrity, is an entrepreneur on two fronts. First, via his commitment to world-class creative output as the leader of the mega-rock band U2. And he is an entrepreneur, via his unique effectiveness as an activist and spokesperson and doer of big projects for causes close to his heart - human rights, third world debt relief, and AIDS and African development issues. If you think it is tough to get a city business permit, try getting governments of affluent nations to work together to solve global social challenges that barely garner a back-page sentence or two in the "it bleeds, it leads media" that voters back home call news.
In this vein, entrepreneurs exist in a wide host of non-profit and governmental institutions. Gary McDougal, former Partner at McKinsey and Company, who later in his life re-engineered the broken Illinois welfare system and made it a model nation-wide. Certainly an entrepreneur.
Whatever you think about his politics, while governor of Massachusetts Mitt Romney's re-structuring of the state's health care system, absolutely required a "think outside the box" entrepreneurial approach. Gail McGovern as President of the American The Red Cross, working to expand the branding of the organization beyond disaster relief, works entrepreneurially everyday to effect this transformation.
Global Entrepreneurs. Now more than ever ambitious individuals worldwide strive to not just be entrepreneurs per the American way, but to take the best of what we do and how we think and add to it and candidly, then to crush us. And I say more power to them.
Because entrepreneurship as its essence is about creation, and the success of one entrepreneur ANYWHERE results in a better life for everyone EVERYWHERE.