Your operations plan explains how you will meet the goals detailed earlier in your business plan.
We suggest having two sub-sections here: 1) everyday/short-term processes and 2) long-term processes
Everyday/short-term processes are the day-to-day tasks involved in running your nonprofit. These often include running programs and offering services to your constituents.
Long-term processes are the ways you will meet your organization’s growth goals, such as expanding into new geographic areas or providing new services. Here we suggest creating a milestone chart showing your expansion plans over the next five years.