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Casino Business Plan Template

A casino can be a particularly tricky business to operate, because you must stay on top of the legalities of gambling, as well as the explosion of online gambling sites. Casinos must also be wary of economic cycles, as slowdowns mean customers have less available disposable income.

A written business plan is absolutely essential for any casino to navigate an ever-changing landscape. In addition, investors and lenders depend on the business plan to decide whether your casino is an acceptable risk.

The Objective of Your Business Plan

Your business plan provides a quick snapshot of your casino today, and it lays out a road map for the next three to five years. With clearly defined goals, identified challenges, and strategies for success, your business plan is a living document that will grow and change alongside your casino.

Executive Summary

The executive summary is the first section of the business plan, but is normally the last section written. The first page of the executive summary is what will convince lenders or investors to read on, so it is important to capture their attention right away. Provide a concise description of your casino, a market analysis that proves the sustainability of your concept, and an explanation of your unique qualifications to fulfill an identified need.

Company Analysis

The company analysis sums up your casino's past and present. Describe its founding, current stage of business, and legal structure. Talk about past accomplishments, such as securing key funding or partnering with a dealer school to hire new graduates. Explain your unique qualifications in detail, such as a patented new automation technology.

Industry Analysis

This section focuses on how your casino fits into the existing landscape. It is important to identify your relative market, or the particular niche of the gambling industry that your casino will target. Will you have an attached hotel? Offer a cheap buffet? Focus on penny slots or high dollar table games? Explore the industry to decide where your casino fits, and then research the current trends and market projections for your part of the market. Explain your solutions for any challenges that you find.

Customer Analysis

For this section, decide exactly who your customers are. Do you want to target high rollers? Run a small casino for local residents? Are your customers buying a fantasy experience or do they want down and dirty no-frills gambling? Identify their demographics and specific needs, and then explain how your casino will meet those needs.

Competitive Analysis

Who are your direct and indirect competitors? Direct competitors are casinos that fulfill the same need for the same target market. Indirect competitors fulfill a different need for the same market, or the same need for a different market. Talk about each of your direct competitors individually, focusing on what makes your casino different from theirs. Combine your indirect competitors into a group and discuss them as a whole.

Marketing Plan

Your marketing plan should be based on the four P's: Product, Price, Place, and Promotion. In the product section, describe each of your games individually, along with anything else you sell such as food, liquor, or hotel nights. Price requires a list of what you will charge for each element, along with your reasoning for choosing those price points. Place is your casino's physical location along with any web presence. Promotion is what you will do to convince customers to come to your casino. Finally, Customer retention is your method of building brand loyalty.

Operations Plan

While the previous sections focused on outlining your goals, the operations plan explains how you will meet them. Everyday short-term processes are the individual tasks involved in running your casino, from maintaining the machines to making change for customers. Long-term processes are your plans for reaching business goals such as opening new casinos, adding a hotel, or hitting a specified profit margin.

Management Team

The management team section of your business plan shows lenders and investors that your casino has the business chops to make it in a complicated marketplace. Identify your key management team members and highlight the things in their backgrounds that prove their ability to build a company. If there are weaknesses, a strong advisory board can help, but you need to show how board members will actively contribute to your casino's growth.

Financial Plan

A casino is a complex institution that handles a great deal of money on any given day. While the financial plan is the most scrutinized element of any business plan, it is especially critical for your casino. Yet it can also be extremely difficult to write. You are expected to break down all current and future revenue streams according to their relative importance and implementation timeline, disclose all projected sources of outside funding, and summarize both your past and future Income Statements, Balance Sheets, and Cash Flow Statements based on key assumptions that must be both reasonable and verifiable. You also need a strong exit strategy that shows your understanding of the market and eagerness to capitalize on the casino's profitability.


In the appendix, attach documentation to prove the claims made throughout the business plan. Full financial projections, patents, letters from potential partners, and other paperwork can help make your case for funding.

Simple, Easy-To-Use Business Plan Template

We regularly receive requests from entrepreneurs who want to hire Growthink but cannot afford our consulting fees. For this reason, we have developed a business plan template that allows entrepreneurs to quickly and cost-effectively develop professional plans.

Need Help with Your Business Plan?

Growthink's business plan consultants have developed business plans for hundreds of casinos and related travel/hospitality businesses, including restaurants, hotels, and other real estate businesses. We encourage you to contact us to learn more about our services.

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Growthink wrote the business plan for my mortgage company. Their research work was very accurate, and the average sales, revenue and cash flow data prepared me to make realistic decisions. They are a group of committed, dedicated and knowledgeable professionals who are with you during the process, and after. With Growthink on your side, you are in a win-win situation. They placed themselves in my situation and analyzed my business as if it were their own business. I could never recommend any firm but Growthink to provide business planning services at this level of quality.

Prem K. Kapani
Reemak Mortgage Funding

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