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Writing a Business Plan: Convincing Operations Plans

The operations plan section of your business plan comes late in the outline of most plans, but should not be considered an afterthought. This is your chance to show readers that you understand your industry's best practices and have considered how you will grow from the small or one-person operation you may start as into a larger organization that takes advantage of economies of scale.

Functional Roles

The operations plan should detail the various functions that your business must execute to be successful. This shows readers your clear understanding of what running your type of business will entail. You should go on to describe which roles you and other managers will fill at the beginning or what staff will be hired to fill others.

Operations Systems

This is the place to describe the key operations systems, whether they are technology-driven or people-driven, that you will use to save money and ensure consistent quality of your products or services. These may include sales systems, bookkeeping systems, quality control, inventory, etc. It is not necessary that every aspect of your plan contain breakthrough ideas, and this is one of those places where showing that you will work in the same way as other similar businesses can be to your advantage. If you are experimenting with new and untested operations systems, readers may feel it increases the risk of investing with your company rather than lowering costs as you intended.


A list of milestones shows an understanding of the long-term operations processes. These may include the introduction of new products or services, key revenue targets (i.e. $1 million in annual sales), key partnerships achieved, or the hiring of additional employees. This information is best presented as a chart, with narrative to describe any milestones which are not self-explanatory.

Finish Your Plan Today With Our Business Plan Template!

If you want to create your own business plan quickly and easily, we now offer a simple business plan template that allows you to develop a professional business plan in hours or days, not weeks or months.

Visit this link to learn more:

OR, We Can Develop Your Plan For You

Our professional business plan consultants can create your entire business plan for you. We will make sure your business plan is sound and ready for investors so you can continue to focus on running your business.

To speak with a Growthink business plan consultant, call 800-506- 5728 or complete the form below.


Thank you very much for all of your hard work. We are very pleased with the final result of the business plan and the PowerPoint - say congratulations on a job well done and that you can use us a reference for any future clients. We will definitely look to utilize Growthink's services in the future as we build our company.

Bryan Langslet

Without Growthink’s professional help, we would never have been able to create an effective business plan. Growthink not only did deep research on our business environment, but its representatives also listened to us and refined their analysis to include what we had found out through experience. We would recommend Growthink to any start-up business which does not have a professional business plan developer on staff!

Howard Brown
Laptop Mini Mart

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