While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.
Everyday short-term processes include all of the tasks involved in running your gym such as selling new memberships, conducting promotions, teaching classes and cleaning the equipment.
Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to secure your 1,000th member, or when you hope to reach $X in sales. It could also be when you expect to hire your Xth employee, launch a new location or launch a new series of fitness classes.