x Customer Relationship Management (CRM) Consulting | Growthink

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CRM Software Solutions for Growing Your Business

Customer relationship management (CRM) systems are powerful tools to track and organize your business' contacts with potential and current customers.

Combined with email marketing, a well structured and segmented CRM can set your sales and marketing on autopilot. Targeted emails can automatically be sent to potential customers based on demographics, geography, traffic source, or any other criteria that your business captures online or offline.

For businesses with offline sales, a CRM allows you to calculate closed loop ROI by matching offline lead sources to online advertising campaigns.

Growthink’s CRM Consulting Capabilities

Growthink provides customized, fully managed CRM solutions, including:

  • CRM Consulting: Define and document the best software solution for your unique business needs
  • CRM Implementation: Installation and customization of CRM software, including data migration from existing CRM, if necessary.
  • CRM Training: Training end users and admin/support staff
  • CRM Maintenance: Continual testing and maintenance to maximize the value of your CRM system.

 

Growthink’s Approach to Customer Relationship Management

In our experience, one CRM solution is not appropriate for all businesses and the best system needs to be fully integrated with your unique marketing strategy and tactics.

Our approach is to ensure your SEO strategies, pay-per-click campaigns, email marketing, and website design are all aligned and work together with your CRM system.

The CRM system can automatically segment organic vs. paid traffic for ROI calculations and for dedicated email marketing campaigns. In addition, your sales team can qualify and tailor their presentations to potential customers using the information collected from website forms or offline methods.

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Growthink provided more than consulting services. They were able to deliver strategic thinking, diligent research, and detailed industry insight. I consider Growthink to be more than a high quality business consulting firm, but also a long-term business partner and external extension of my business.

Jessy Gonzalez
CEO/Founder
ClearPortal Corporation



The Growthink team was extremely professional and organized. I was particularly impressed with the speed at which they learned the intricacies of our business and our target markets.

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VP Product Management
Learnframe



Rather than the typical client/vendor relationship I'm used to, Growthink has been more like a strategic partner and trusted advisor.

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President/CEO
FryBrid Cars



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