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Using Debriefings in Your Business

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We’ve all seen it on TV or in the movies.

Usually the plot includes a military or police agency.

And then some big event happens.

And what’s the first thing they do after the event?

They have a debriefing.

They get one or more of the witnesses in a room and ask them all sorts of questions about what happened.

Debriefings are a type of after action review (AAR).  AARs, which were originally developed by the U.S. Army, are reviews that determine what happened, why it happened, and how performance could be improved the next time the same or similar event happens.

Does your business conduct debriefings?

If not, you might be missing out on a huge opportunity.

Why? Well there are a few reasons.

The first is that the easiest way to be more successful is to figure out what you’ve done that has been successful, and simply repeat it. So, when you debrief after a project, spend time determining what went right. And then make sure to repeat that in the future.

And with regards to what went wrong, this is an opportunity to improve performance in the future.

Importantly, conducting after action reviews discipline your organization to continually learn and improve.

They’re not just about what went wrong. Nor should they only focus on what went right. It’s about both. And once you determine both, you can repeat your successes, fix your mistakes, and make future projects much more successful.


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Jay Turo

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